Crisis CommunicationsOnline Course Enroll Now
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COURSE OBJECTIVES: The student will be able summarize the importance of applying basic crisis intervention and management techniques, crisis intervention, critical incident and hysteria, handling calls from persons displaying anger and/or difficult behavior, handling calls involving persons with a mental impairment, and summarize how to provide effective crisis intervention.
LENGTH OF COURSE: 24 Hours
TARGET AUDIENCE: Peace Officers, Telecommunication Officers & Jailers